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In the high-volume world of online retail, the stakes are high when it comes to ensuring seamless logistics. One misplaced parcel or a delayed delivery can tarnish a brand’s reputation and burden operations with costly claims and frustrated customers. For Thomann, a German high-volume online music retailer, solving this challenge…

Temu has now been active in Europe for two years. According to a recent survey by the Chinese marketplace, German customers said that they have average saving of 27 percent on purchases they placed on Temu in 2024. And 41 percent wonder why identical products cost more on other platforms.…

Arvato, a supply chain service provider from Germany, is opening a new logistics center in Instanbul. It is the company’s ninth warehouse in Turkey. The new location will offer omnichannel fulfillment services. Arvato is a third-party logistics provider which develops supply chain management and ecommerce solutions for its clients. It…

Shopify merchants in Germany now have direct access to DHL shipping services through the ecommerce software platform. In addition to added convenience, online retailers also benefit from lower costs, according to DHL. The integration will become available in other key European markets as well. DHL has been integrated into Shopify…

Many major online retailers in Germany leave customers in the dark about how long they will have to wait for their products to be delivered. Personalized delivery time windows are especially scarce, even though consumers would appreciate them. “The desire for specific delivery times remains largely unmet.” This is the…

A large majority of consumers in the Nordics shop online regularly. In the 30 days leading up to the latest research, 83 percent of them said to have shopped online. Cross-border shopping is becoming more popular in the region. Recently, postal group PostNord International released the newest E-commerce in the…

The German Retail Association (HDE) is increasing its forecast for ecommerce for this year. It predicts a four percent increase. The German ecommerce market is expected to reach a total value of 92.4 billion euros in sales by the end of this year. The HDE recently published its Online Monitor…

The Otto Group has found its way back to profitability. The company refers to the past financial year, which ended in February, as an “extremely convincing financial year”. The retail and services group generated a net profit of 165 million euros. Otto is optimistic about the future and expects further…

Online consumer spending in Switzerland increased by 3.5 percent last year, while brick-and-mortar retail saw a slight decline of 0.2 percent. As in many other countries, the share of online sales within total retail continues to rise. According to Carpathia, an ecommerce management consultancy, Swiss consumers spent a record 15.9…

Yesterday the eCom Summit & Awards event, which was organized by Digital Commerce Finland, took place. Prizes were awarded in 18 categories. Women’s fashion brand Nanso won the grand prize and was named Online Store of the Year. It was the second edition of the eCom Awards. The event was…

Visa and Mastercard are charging retailers excessive fees, which the credit card companies raise unilaterally. As a result, they are hindering competition and innovation in the European payments market, according to several trade associations in a letter to the European Commission. Visa and Mastercard process roughly two-thirds of card payments…

Italian company Moltiply Group, which operates popular price comparison website Trovaprezzi, has announced that it is suing Google’s parent company Alphabet. The company is seeking damages, as Google is abusing its dominant market position. The Moltiply Group owns several brands, including comparison platforms that are part of its subsidiary 7Pixel.…

Dutch ecommerce feed manager Channable has acquired Producthero, a Google Shopping advertising specialist. Thanks to the acquisition, the solutions of both companies will be combined into one platform. This should make multichannel selling easier for online retailers. This was announced today in a press release. Channable is a Dutch company…

After launching in the United States and the United Kingdom, TikTok Shop now aims to enable the trade of second-hand products on its platform elsewhere in Europe. The company is currently recruiting a program manager who will be responsible for defining and implementing the pre-owned category strategy across the European…

Last week, the Croatian ecommerce association celebrated its 10-year anniversary by hosting the eCommAwards 2025. Six awards were handed out to online stores and three awards and three awards went to service providers. Lesnina XXXL was the biggest winner of the evening. The eCommerce Croatia Association was founded in 2015…

Second-hand fashion marketplace Vinted sells the most clothing in France in terms of sales volume. It outranks Amazon and local omnichannel clothing seller Kiabi. This indicates that recommerce is gaining market share in the country. Recommerce, the online sale of second-hand goods, is gaining in popularity. Last year, the European…

Six months after its debut in the U.S., Amazon Haul has now launched in the United Kingdom. The rollout is in beta, but Amazon has stated that “ultra-low-priced products” will soon be available to all customers in the United Kingdom. For now, Amazon Haul is only accessible to selected shoppers,…

The five largest ecommerce players in Italy account for 46 percent of the sales of the country’s top 250 online sellers. Spain also sees a high concentration, with its top five players representing 41 percent of the market. In the United Kingdom, Germany, and France, the market is more evenly…

Ecommerce giant Amazon is lowering its package fees for several product groups in its Fulfilment by Amazon (FBA) program. Fees for items in these categories will be based on package size and unit weight. It is not the first time that Amazon changes its fees. In 2023, it already raised…

Dutch fashion platform Otrium has announced the launch of a new automated warehouse, called the O-Mega Robot. According to the company, this AutoStore system has up to 400 percent better space utilization than traditional warehouses. Otrium is an online fashion outlet that was founded in 2017, in the Netherlands. It…

Payment provider MultiSafepay recently announced that its transaction volume increased 44 percent year-on-year. According to the company, this is due to customer business growth. In addition, the amount of customers grew 11 percent. This was announced by MultiSafepay in a press release. The Dutch payment provider launched in 1999 and…

Last year, online card payments accounted for 43.1 percent of all online payments in Bosnia and Herzegovina. A year earlier, that share was still 32.8 percent. This reflects a gradual shift in online shopping habits in the country. These data come from the third annual national survey on the state…

European online retailers missed out on more than half a billion euros in revenue during the last four months of 2024 due to millions of lost parcels. The actual impact is significantly greater, according to Metapack. The delivery management software provider estimates the official damage at 540 million euros, caused…

In 2024, the online European cross-border market reached 275.6 billion euros in sales. Compared to a year earlier, this was an increase of more than 16 percent. The cross-border market represented a 36 percent share of the overall online market in Europe. In 2023, the European cross-border ecommerce market reached…

Online sales reached a total of 85.4 billion euros in Italy last year. Compared to a year earlier, this is an increase of 6 percent. Most of that revenue came from the online sales by companies in the sector Travel and Tourism. These data come from the 19th annual report…

Kaufland will open its marketplace to consumers in France and Italy by the end of the summer. “We are the alternative to global ecommerce giants, from Europe for Europe. With that goal in mind, we are now taking the next two steps – certainly not the last”, according to Gerald…

This week, fulfillment and customer service provider Salesupply has launched a new solution. With MarketplaceCare 365, marketplace sellers can be sure that customers will receive responses within the required timeframes. Salesupply is a fulfillment company that was launched in the Netherlands. Now, it operates on a global scale with more…

For the past three years, DHL has been charging German online retailers a surcharge for parcel deliveries in November and December. This year, an additional hefty fee will be added during two peak weeks. It could lead German online stores to focus more heavily on Singles Day. The discount day…

In the third quarter of last year, the online turnover in Spain increased 12.6 percent year-on-year. It reached 24.6 billion euros. At least 65 percent of all online transactions that originated in Spain, went to cross-border online shops. This is according to data that is now available on the Spanish…

Temu and DHL Group have signed a Memorandum of Understanding. The companies say they aim to support the growth of SMEs in established markets as well as in growth markets. DHL will utilize its logistics expertise to support Temu’s operations in Europe, including its local-to-local model. Temu, the international ecommerce…

Last year, Decathlon generated 26 percent of its German trade volume online. The marketplace’s share within that has nearly doubled in just one year. The platform serves as a catalyst for growth for Decathlon, both in Germany and beyond. Globally, Decathlon achieved a revenue of 16.2 billion euros last year.…

Starting today, TikTok Shop is available in Germany, France, and Italy, where a total of 72.1 million users reside. Among the first sellers are About You and Nivea, as well as local merchants. “TikTok Shop opens new opportunities for brands of all sizes.” TikTok has allowed merchants to register for…

Last Friday, the winners of this year’s prestigious Dutch Shopping Awards were announced. Online supermarket Picnic was the winner of the evening, as it won the DHL Best Online Store of the Year award. The Shopping Awards  is a well-known award ceremony in ecommerce in the Netherlands. It is one…

Last year, Belgian consumers spent 17.4 billion euros on online purchases. This was a billion euros more than in 2023, representing an increase of 6.7 percent. In 2024, Belgians did a quarter of all their spending online for the first time. This is according to the latest Market Monitor from…

Otto has grown faster than the ecommerce market in Germany over the past fiscal year, largely thanks to its popular marketplace. “The strong growth over the last 12 months gives us the utmost confidence that we are turning a corner after two challenging years”, says CEO Marc Opelt. Otto’s gross…

A majority of German ecommerce businesses are not happy with how the industry is performing. Only 6 percent of online sellers are ‘very satisfied’, which is the lowest that has been recorded since 2015. At the same time, the share of ‘very dissatisfied’ sellers has increased from 15 to 21…

Last year, Dutch consumers spent 36 billion euros online. This was an increase of 5 percent, compared to 2023. At the same time, the number of orders fell by 1 percent. For the first time, the majority of international purchases were placed with Chinese platforms. In 2023, consumers in the…

The European online DIY market reached a revenue of 66 billion euros last year. Compared to the total market of online and offline DIY sales, the online share was 17 percent. The total market value came to 388 billion euros. In 2023, the online DIY market was valued at 56…

One in fifty visits to medium-sized and small online shops in Germany results in a purchase. The conversion rate on desktops is slightly higher than on mobile devices. The differences between industries are significant. This is according to an analysis by Uptain, based on approximately ten million sessions. On average,…

Online spending in Romania reached 11.7 billion euros last year with 7.7 billion euros spent on products. This was an increase of 10 percent. Growth remains strong and is expected to continue this year. These data were published by Gala Premiilor eCommerce (GPeC), a Romanian organizer of ecommerce events. The…

Marketplace solution provider Mirakl has generated over 162 million euros in annual recurring revenues in 2024. Its GMV also showed a year-on-year growth of 30 percent, reaching 10.3 billion euros. Mirakl is a French marketplace solution provider. This means that it offers a SaaS solution, with which B2C and B2B…

The average shipping costs of the 100 largest online retailers in Germany have increased from 3.92 euros to 4.39 euros over the past two years. Fewer and fewer retailers offer free shipping as a standard. Nearly a quarter of companies charge return fees in some form. This is according to…

Polish online marketplace Allegro announced that it generated 2.6 billion euros in sales in 2024. This was an increase of 7 percent compared to a year earlier. The company’s gross merchandise volume (GMV) increased 10 percent, to 15.3 billion euros. Allegro is an online marketplace from Poland, which was launched…

For several years, German Amazon customers have been able to return products without packaging. No shipping box or parcel label is required, making it easy for buyers. Now, the market leader is further incentivizing box-free returns: customers who use a box must pay a fee.Amazon introduced the box-free return option…

Ecommerce giant Temu has announced a partnership with Correos, the national postal service of Spain. As a result, sellers in Spain can take advantage of fulfillment solutions. Consumers will get more delivery options. Online marketplace Temu has been active in Europe for a while now and growing rapidly. In may…

Well-known German sportswear manufacturer Adidas has grown its online presence. Last year, the company realized online sales of 4.3 billion euros. This was an increase of 6 percent. Adidas recently published its annual report for 2024. The company is well-known for its sportswear and shoes. It has its own online…

The European Commission has conducted an investigation into online traders of second-hand goods. A majority of the companies involved in the so-called sweep may be in breach of European consumer rights and will be further investigated.The European Commission announced that 185 out of the 356 examined companies (52 percent) are…

Online personal shopping platforms Lookiero and Outfittery have announced that they are joining forces. The Lookiero Outfittery Group wants to become a European market leader in assisted online shopping. Outfittery is a German personal shopping service. It used to focus on male customers, but now also offers services to women.…

Zalando looks back on a successful year, with higher revenue, increased profits, and more customers. The company expects growth acceleration, driven by its successful ecosystem strategy. Zalando will also expand into three new countries this year: Portugal, Greece, and Bulgaria.This was reported by Zalando in its financial statement. The online…

Ecommerce giant Amazon is reportedly eyeing an expansion of its discount storefront, called Amazon Haul. It is supposed to compete with cheap ecommerce platforms like Temu and Shein. It is planning to launch Haul in Europe later this year. The online marketplace has been growing steadily in Europe. In 2024,…